The way people share information has been
significantly altered when Sir Tim Berners-Lee created the World Wide Web back
in 1989. The Web has made it possible for large and developing corporations to
reach out more to their existing and potential markets to ensure continuous
patronage of their goods and services. While this is a good thing, a potential
problem arises when varying customer demands as observed in real time can send
confusing signals to businesses regarding what kind of information they should
make available to the public.